Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at:
https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Discussions
Should Bitdefender the files on external drives be included in a full scan?
I have Bitdefender Total Security on 2 computers. On one, if I happen to have an external drive connected when I do a full scan, Bitdefender scans that drive as well as what is on the PC. On the other, with the same settings, Bitdefender does NOT scan the external drive. On both devices I have Auto scan set against Scan…
Support tool logs - what information do they provide about my computer?
I have been asked by Bitdefender Support to provide a support tool log so that a question I have raised can be dealt with. Before I do so I would like to know just how much information about my computer will be provided to Bitdefender staff in that log? For example, do I need to be concerned that any private information or…