When Can I Expect A Customer Service Reply?
I sent a refund request from the form provided here: http://www.bitdefender.com/support/contact-us.html#refund - since I got the email about autorenewal (didn't even know there was one) purchase bitdefender.com. "We are available 24/7 to give you assistance." it says on the support site, but now roughly 14 hours have…