depuis 2 jours j'ai mc afee qui veut entrer dans mon laptop en me disant que je suis infecté et que je dois faire nettoyer!!! Je ne veux pas de ce programme mais je ne peux pas m'en débarrasser. il est toujours là qui me bloque. Comment faire svp?
bonsoir Danyben,
tu avais mcafee avant bitdefender?
envoye une capture de cette intrusion.
bonne soirée.
I think you're talking about the McAfee popup scam. If so, these are not malware, but rather adware, and they are the most common types of adware that users typically face.
Kindly have a look at the links stated below
https://www.mcafee.com/support/s/article/000001899?language=en_US
https://www.mcafee.com/learn/how-to-stop-the-popups/
https://www.bitdefender.com/consumer/support/answer/2574/
Additionally, follow the steps as stated below.
1) Open the Run command and execute the following commands one by one:
temp – delete all the files in the folder.
%temp% – delete all the files in the folder.
prefetch – delete all the files in the folder.
2) Reset your web browsers:
Google Chrome: https://support.google.com/chrome/answer/3296214?hl=en
Mozilla Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
Microsoft Edge: https://malwaretips.com/blogs/reset-microsoft-edge/
Opera: https://browsersolution.com/reset-opera-browser
Vivaldi: https://help.vivaldi.com/desktop/install-update/full-reset-of-vivaldi/
Brave: https://support.brave.com/hc/en-us/articles/360017903152-How-do-I-reset-Brave-settings-to-default-
3) Run Disk Cleanup using this guide: https://support.microsoft.com/en-us/windows/disk-cleanup-in-windows-8a96ff42-5751-39ad-23d6-434b4d5b9a68
4) Reset the Windows host file to default. You can find instructions here: https://support.microsoft.com/en-us/topic/how-to-reset-the-hosts-file-back-to-the-default-c2a43f9d-e176-c6f3-e4ef-3500277a6dae
Regards
