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Réponses
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This topic was discussed (and solved) in my own thread about the very same subject: https://community.bitdefender.com/en/discussion/89179/bd-2020-blocks-windows-10-mobile-hotspot-in-two-different-ways The solution for me was TWO firewall rules that needed to be created: (1) This first rule allowed access to the DHCP…dans How to add Windows 10 Mobile Hotspot to the firewall exception rule? Commentaire de DSperber juin 2022
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And one more "giant clue": I first encountered the red->gray icon issue last week, when I happened to have noticed the popup message after the background Bitdefender "updates" had completed on my first Win7 HTPC machine with the Ceton TV Tuner card inside. At that moment, before rebooting, the icon was still red. And after…
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Just to reiterate one more time some "giant clues" here. (1) These two machines (both of which are Win7 HTPC machines with Ceton TV tuner cards inside) have had no hardware or software change for the past 3 years. They have both been running Bitdefender normally (i.e. with the red icon) for these past 3 years... until last…
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One more thought, to possibly assist your developers find exactly what they changed in the updates pushed out over the past week that are obviously causing this problem (since the exact same Win7 machine with the exact same Ceton card has been running Bitdefender perfectly for the past 3 years... until just last week).…
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I have to remark that I don't think you're pursuing the right cause of the problem. I don't think that the issue is that there is more than one network adapter and therefore multiple MAC addresses, which may or may not be "unique" (in the universe) or non-unique (which perhaps confuses Bitdefender Central). I think the…
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Well, BAD NEWS I'm afraid. Early this morning I had a remote session with your engineer Tudor C. He used Team Viewer (which I already had installed on my machine, not needing to install it specially for this session), and just arbitrarily changed my own "personal password" to his own. This allowed him to reconnect after…
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Still no reply or further contact from Support on my open ticket 1007470964. I am still without Bitdefender protection on both of these Win7 HTPC machines. I am willing to provide any additional diagnostic information you ask me to produce or deliver. If you have a special debug-version of the product which will gather…
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NOTE: my five machines on my home LAN are externally seen by an external IP address (returned from WHOAMI) associated with my modem and external IP address assigned by my ISP. And of course eachj machine's Intel network adapter (connecting to the modem and out to the internet through my router) has a unique MAC address.…
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Thank you addressing my "rank", thus now allowing me to post images. (1) This is "the symptom". The BD icon begins as red following a reboot, but then goes gray. And when the mouse is hovered over the gray icon the flyout message says "Bitdefender services not responding". This only occurs on my two Win7 HTPC machines…
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Well, this is getting unproductive. (1) I did receive an email notifying me of the reply by @Gjoksi advising me that I had been "mentioned" in his post, i.e. in his reply just above. And that reply advised me that either of two admins for the forum could look into my difficulty inserting an image in my posts... which…
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@Gjoksi, Thank you. On a related question, is there some reason that my forum userid is unable to insert an "image"? This is not even an external URL link to a picture-hosting site where the image might be. It is simply using the "upload image" button at the bottom of the "leave a comment" composition window (e.g. that I…
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@hellfire, I believe the Firewall rule you've coded was first mentioned in another thread here regarding BD blocking gaming on a local area network using XBox. There was some commenting on that thread that this "opening up everything to SVCHOST" is a very dangerous and inappropriate "solution", although it worked. So, just…dans BD 2020 blocks Windows 10 mobile hotspot in two different ways!! Commentaire de DSperber octobre 2021
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SOLVED!!!!!!! I finally got some tech support from BitDefender. They advised me to create one more Firewall rule, this time allowing all apps, all networks, any protocol, both directions, and Advanced -> Custom Remote Address ENABLED: ports 67,68. I don't even know what that means and I never would have dreamed it up on my…dans BD 2020 blocks Windows 10 mobile hotspot in two different ways!! Commentaire de DSperber septembre 2021
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More information derived from experimentation, about the INCOMPATIBILITY of BitDefender 2020 with Windows 10 mobile hotspot functionality. Turns out that even with the three sub-features of "online threat prevention" TURNED OFF (web attack prevention, encrypted web scan, and network threat prevention), my phone's…dans BD 2020 blocks Windows 10 mobile hotspot in two different ways!! Commentaire de DSperber septembre 2021
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Unfortunately, I am now using the new version BitDefender 2020 , Build 25.0.26.89 dated 9/18/2021. So very latest. And Win10 21H1 on my laptop. And I am disappointed to say that even after creating the exact same required Firewall rule which still does allow the connection to be made from the phone, with a 192.168.137.x IP…
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Well I have a thread about this very problem, from a few years back. At the time I was using BitDefender Total Security 2019. However I'm now using the 2020 version and the issue and solution was the same as it was back then. What is needed is a Firewall exception for the 192.168.137.1 DHCP server, which is what Win10…
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Last week I opened an official support ticket asking about this observation. Again, although this forum apparently does not support posting images or screenshots so I can't show you graphically what I saw, the symptom was that I saw "periodic spikes" on the DUMeter graphical output, every 20 seconds or so. In chasing down…
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What happened to the screenshot I attached? I don't see it now. But it was present when I was "composing" the above post. I had pasted the URL for the hosted image. I don't see an official button or "attach" method for posting to this forum. Is there some way I can add an image??
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I first reported this back in January 2020. It is now a year later. Nothing has been done. They have brought out a MAJOR PRODUCT UPGRADE this year, going from version 24 to 25. Totally revised main GUI. So clearly they do do development. This is a ridiculous product defect, especially when you have machines that are…
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I see. Hadn't ever heard of this site before now. I went to virustotal.com and checked on the FoxitPDF file, FoxitPreviewHost.exe. No other engines had detected it. The link for that one is: I also checked the Quicken file, cefscreenshare.exe. Turns out one engine had detected it: VBA32. The link for this one is: Anyway,…
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Thank you for you assistance. But I'm afraid I don't know where to find the items you're asking me to provide to you. Furthermore, the user interface is very much incomprehensible (to me, anyway), for things which really should be very basic and fundamental and intuitive. I have no idea how to look at reports from scans,…
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NOTE: just checked to see if there was any new setting in "Scans -> edit" to see if I could force automatic bypass of password-protected files, which is the request I made about 10 months ago and which was responded to back then as "good idea, passed to development". This would avoid my weekly custom system scan sitting…dans New 25.0.3.24: Protection window partial/scrollable at 125% scale Commentaire de DSperber septembre 2020
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Just in passing I post the image of the previous longtime BD GUI window for Protection, again with display scale setting at 125%. Note that everything is displayed perfectly and completely. NOTE 1: I don't know if it is intentional, or yet another bug in the new version GUI, but the version 24 "category bar" down the left…dans New 25.0.3.24: Protection window partial/scrollable at 125% scale Commentaire de DSperber septembre 2020
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Coming up on Labor Day, so we're now EIGHT MONTHS IN to this issue being reported here on this forum and acknowledged by Alex of BitDefender staff as a "very reasonable idea", and "submitted to development". And there is STILL NO FIX. And every Saturday morning when my weekly Custom System Scan runs on each of my five PC's…
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So my weekly Saturday morning custom system scan runs at 9AM. I've been away from the computer until just now, which is around 5AM on Sunday morning. The following "stall" in the scan occurred about 5 minutes in, at about 9:05AM YESTERDAY MORNING. It's been sitting there awaiting my input response for the past 20 hours! I…
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This nonsense continues to persist, six months after "idea submitted to development team". The custom system scan "stalls" awaiting for my response to the password protected file... FOREVER!! And while this situation exists I cannot start/login Team Viewer on this machine, nor can I reach this machine using Team Viewer…
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I would, if I knew how to do that. Where is this "accepted" button? I see no such thing. At least it's not very obvious to me, if it's present somewhere.dans PowerISO 7.6 installer - identified as Trojan.GenericKD.33887387 Commentaire de DSperber mai 2020
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Heard back from the PowerISO people. Turns out I had actually downloaded the "free" version installer which is what is provided through their DOWNLOAD page (without actually advising that this is not the FULL version but the FREE version), which does come with that bundled 3rd-party software that I have reported here. In…dans PowerISO 7.6 installer - identified as Trojan.GenericKD.33887387 Commentaire de DSperber mai 2020
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Well, I understand that it includes this bundled software in its Setup file. And of course I simply push the DECLINE button to skip its installation, because I'm naturally paying attention as I install this non-free software (which I have paid a license fee for!) bein well aware that it very likely might include something…dans PowerISO 7.6 installer - identified as Trojan.GenericKD.33887387 Commentaire de DSperber mai 2020