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Auto Renewal
I received an email from digitalriver mentioning autorenewal. It says if you wish to cancel the subscription then go to the link provided and enter the supplied order number. I did that and the order number cannot be found. How do I stop my subscription please? Thanks David
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Bitdefender And Action Centre
When I open Bitdefender it says everything is running fine. However, my Windows action centre says there is no firewall, anti-spyware or anything running. What is going on please? Thanks David
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Game Mode Stuck On
Hi, I have a machine that always turns off autopilot when I restart the machine. I noticed that "enable game mode keyboard shortcut" was on so I turned it off. When I restarted the machine "Enable game mode keyboard shortcut was automatically turned back on. How do I turn this off permanently so I can use autopilot? Thanks…
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Renewal Confusion
I received the email regarding product renewal. So I decided to renew for another year using the link provided in the email. At the end of the process I received my activation code. However, there are no instructions whatsoever on what to do with this. There was a link to the download of software - I already have 2012…
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Upgrade From 2011 To 2012 - Website Incorrect
Hi, I have Internet security 2011 and I went to your website and it clearly says I can upgrade for free to 2012. It also clearly says "If the older version was registered, BitDefender 2012 will "remember" the respective license key.". I downloaded 2012 and it uninstalled 2011 and on restart began the install. The first…
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Action Centre Says Anti-spyware Is Out Of Date When It Isnt
I have upgraded from 2011 to 2012 and the action centre reports that the anti-spyware is out of date when it isnt. What is going on? You really need much better testing of this product...
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[resolved]Home Network Automatically Disables
I have just installed BD on three computers and so I set up a home network. Everything was fine. A day later I go into the settings of my "Server" and click on home network and it has disabled everything I did! No-one else has done it because I have a password protected everything in BD. I will manually add my other two…
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[resolved]Installation Issues
Bit Defender came highly recommended in a magazine I read so I decided to ditch my freeware stuff (avira and comodo) and try bit defender. I wish to provide some feedback regarding my download and installation to help the people at Bit Defender make a better product. For reference I am running Windows 7 Ultimate 64 bit.…
