Bitdefender Eating Memory ?!?!?!?!?!??

cjp

What the hell is going on with my RAM ???

Today I upgraded with new 16Gb of RAM, because 2 days ago it was OUT OF MEMORY (16 Gb!!!!!!!! initialy)

Bitdefender eats it! - 3 new Mb/seccond.

What to do ???????

Any Bitdefender FEEDBACK???????

cjp

any normal justification???????

Still 465 days of subscription ...

Flexx

https://community.bitdefender.com/ro/discussion/97745/bitdefender-eating-memory

https://community.bitdefender.com/ro/discussion/comment/330515#Comment_330515

KIndly check on solution provided by bitdefender support in below stated link

https://www.bitdefender.com/consumer/support/answer/87461/

If the issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/. Depending on the product you've selected and the type of issue you're facing, you can get in touch with a support representative via email, chat, or phone.

If you choose email, you will receive a ticket number in your registered email. Kindly generate and attach the following logs to the ticket number you received on your registered email:

Generate Bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/

Generate Bitdefender Support Tool Log: https://www.bitdefender.com/consumer/support/answer/1733/

Generate Bitdefender Connectivity Log: https://www.bitdefender.com/consumer/support/answer/9689/

If the generated logs are large, you can upload them to Google Drive or WeTransfer (with a 7-day link validity for free users). Alternatively, you can ask the support team to provide you with the online link and password for Bitdefender Cloud, where you can upload the logs and share the upload link with the support team.

The support team will reply to the same email within the next 24-48 hours, excluding weekends.

Regards

cjp

Hi, Flex.

Thanks for your FULL INFO!

Unfortunately, it is not my first problemm with BitDefender products.I find very HARD to ask (and find a way) developers to accept that the software has an issue and the customer wants to report. I posted here because even the help page https://www.bitdefender.com/consumer/support/ does not include an iteration of a subject like my "eating 3Mb of RAM memory per seccond", that meaning the Software is perfect!?!?!?!?

At this time, I uninstalled the product from my pc, but still have it on another 2 products.

Flexx

https://community.bitdefender.com/ro/discussion/comment/330584#Comment_330584

@Alexandru_BD, @Mike_BD can you have a look into this.

Regards

Alexandru_BD

Hello,

This will have to go through Support so the engineers can have a closer look at the affected machine. They can also schedule a remote session and logs may be required to troubleshoot this behavior. This is NOT a general issue and such isolated reports must be investigated on a case-by-case basis.

Regards,

Alex