amatz

Hiya, If you buy a new subscription you can merge it with your existing one and it will extend the period you have. You cannot merge free licenses such as promotional, beta or trial ones. Ro. What is involved in merging it? A phone call to BD? Or will it be during the purchase process?

It is no longer reporting those blocks. So, it appears they applied a fix. Thanks

They have gotten back to me for this issue. Their last contact was to have me update BD and see if I still have the issue. I updated BD, but when I go to cbssports.com and stay there, it is still logging the blocks in 5 minute intervals.

Ticket number is 2015070418280001. Thanks

To allow product updates you need to undo those changes. For this, you can edit in safe mode that .xml and replace <Product enabled="0" with <Product enabled="1" After saving the change and rebooting the system, Bitdefender will also start to download product updates (if any). This will also replace the file that now…

Hello all, We are currently working on a solution which is going to be implemented soon via auto-update of Bitdefender. Please keep an eye on this topic: http://forum.bitdefender.com/index.php?showtopic=46294 As soon as we release the fix, we will post it in the update change-log. Thank you for your patience. When they fix…

I've gotten this problem twice on my laptop but not on my desktop. Just a poll to see if this problem just affects laptops. For those who have gotten this problem, please indicate what type of PC. 1. Laptop 2. Desktop

I got this error now twice this week. The critical error is simply that "On access Scanning isn't enabled". There is a checkmark next to it and a "Start" button to click on but it still fails. If it happens again, I'll get a screen shot. The BD repair fixed it for a couple of days. And so far OK after the 2nd repair. But,…

Hi Marelli, just to make sure, when you disable BD, everything works, s this correct? No, when I disabled BD it still didn't work. It's only when I deleted bdtl.dll that it works again. I guess even when you turn BD off, bdtl.dll must still be accessed. (doing a search bdtl.dll is traffic light. I deleted bdtl.dll and…

Georgia, I posted this same topic in the "General" forum. I have the topic there as ESPN & CBS. You helped me on a support ticket, where you had me delete bdtl.dll and downloaded another component. The workaround fix fixed my ESPN and CBS live scoring. Unfortunately, for the CBS Live scoring it requires you to be a member…

Thru my support ticket, BD support had me update a file on my system which allows ESPN Gamecast, ESPN FantasyCast & CBS Fantasy live scoring to work now. It is a workaround fix until they fix it in their product.

Topic Update: I had opened a support ticket before discovering the 2013 Product forum on this topic. After sending in a link of the 2013 topic to the rep helping me on this topic. He had me try the following: (same steps for golfe in the 2013 forum): --------------------------------------------------------------------- 1.…

In the 2013 products forum: 2013 Bitdefender forum you seemed to have fixed this for one user (golfe). Has the fix not been put into the product for everyone else yet? Any updates Georgia?

No apologies necessary Scott. Update: Running BD repair and clearing FF Cache, Cookies & download history seemed to have fix the problem on both PCs. Just curious to how the program thinks a website is a bank or shopping site. For some reason it thinks a personal web page I built is because it asks if I want to open it in…

Just a follow up thought, Art. If were did end up after trying the disable/enable FF Add-Ons, in totally reinstalling FF, I would then automatically run a BD repair, as it will then for sure, re-associate itself with FF. I remembered this thread: http://forum.bitdefender.com/index.php?sho...c=52059&hl= Hi Scott, I did try…

It could be Firefox version related as well. What version are you on with it if I may ask? Try to update to the latest too. My Firefox has 28.0 and it says it's up to date.

And yet, as the football saying goes.."after further review". I did have a problem with the 2nd link (www.53) after all. It would open to the correct link, then open another link and tab from the same domain, with nothing on the page. The first tab would show the banks website, while the 2nd would just be blank. It opens 2…

From the sounds of it Marrelli, you're doing it right, and know what you're doing, but, can we try creating a new one, just to make sure? Do a normal search for something common, in my case boats, and I picked an easy to remember website, www.boats.com. Open Safepay, and in the address bar type in that web site, in my case…

Hi Marrelli What happens if you do a "clean search" in FF from the the browser address bar, or from a search engine i.e. Google, then click the link? Also, you have to enter the log in web page in order for Safepay to know it's time to wake up. Scott For both sites, I manually typed the address and I googled both sites to…