What is infected by Suspicious.Cloud.4.iy0@aSb92Yd

adrian2511

This virus has been detected in a c# program being compiled by VisualStudio. The removal of the output of the compiled .exe by Bitdefender causes me to halt any further work on my project. Therefore my question, is there possibly a way for Bitdefender to go easy on this 'virus' ?

Thanks, Adrian

Flexx

https://community.bitdefender.com/de/discussion/103958/what-is-infected-by-suspicious-cloud-4-iy0-asb92yd

What is infected by Suspicious.Cloud.4.iy0@aSb92Yd

It is essentially a cloud-based detection. More information on how cloud-based detection works is provided in the link below.

https://www.kaspersky.com/resource-center/definitions/cloud-antivirus

Therefore my question, is there possibly a way for Bitdefender to go easy on this 'virus'?

If you believe a website or file has been incorrectly blocked by Bitdefender, you can submit the details to Bitdefender malware researchers by filling out the form at the link below:

https://www.bitdefender.com/consumer/support/answer/29358/

If the website or file is found to be incorrectly blocked, the detection will be removed within a maximum of 72 hours. However, if the detection persists after 72 hours, the website or file will be considered malicious, as determined by our malware researchers, and the detection will remain.

Until the file is analyzed by the Bitdefender malware research team, you can set an exception in your Bitdefender product.

1) Temporarily disable Bitdefender Protection: https://www.bitdefender.com/consumer/support/answer/28557/

2) Set exclusions in Bitdefender Antivirus: https://www.bitdefender.com/consumer/support/answer/13427/

3) Set exclusions in Bitdefender Advanced Threat Defense: https://www.bitdefender.com/consumer/support/answer/2393/

4) Re-enable real-time protection in Bitdefender.

For more information, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get immediate update, make use of the chat option. Once the AI chatbot recommends a series of solutions, you can type in the chat, 'transfer to an agent,' and you will be transferred to a Bitdefender support agent. Bitdefender support may require logs and will assist you in generating them.

Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.

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Regards