Wolfmoon ✭

Still waiting... 30 days straight...

Still unsolved... Problem for 22 days straight.

Hi Geogia, here the results: By accessing http://nimbus.bitdefender.net I get a white page with the message "Bad Request". By the way, AV+ 2016 is currently not installed. Should I reinstall it and recheck the ping and the webpage?

Hello Geogia, I've replaced the bdnc.ini inside C:\Program Files\Bitdefender Agent with the one you've posted. I'm still getting the "Unable to connect to the server" message. Edit: The Central-PopUp can actually sense if I'm using the correct LogIn-Data but is unable to connect to the server?

I wasn't able to enter the interface therefore I couldn't download any updates

yes, i've tried it. I've also tried a manuell clean-uninstall with live-os ( ubuntu ) same result

Still here and waiting for a proper solution.

*push?*

Problem still unsolved.... BTW: Support isn't answering either.

Hi, ich habe seit Tage(!) das gleiche Problem und der Support ( deutsch wie auch englisch ) muckt sich kein Stück! Wie ist den nun eigentlich die Lösung hierzu? Gibt es überhaupt eine? Gruß, Wolfmoon BTW: -Win 7 Ultimate SP1 64Bit -Lizenz für AV Plus 2016

Redone the uninstall progress: This right here borthers me a bit: @Edit: wrong picture

yes, double checked @Edit: Saw just now this here: Is this red cross relevant? Or by any means the cause of this?

Hi, thanks for the quick reply. I've redone the un- and reinstallation with the uninstall tool you've posted. -> Same problem: After using the "bitdefender_antivirus.exe" the installed programm is Total Secutiry. @Edit: I've used this uninstaller for TS2016 and AV2016 before.