s.henri

Hi there, The same goes for me - I didn't have any problems anymore since I installed the Hotfix. Thank you for your solution. s.henri

Inzwischen habe ich folgendes Bericht bekommen: ___________________________________________ Hello everyone, We have found a possible solution for the encountered BSOD while using Bitdefender Safepay. Please install the Microsoft hotfix linked below and let us know if the issue persists:…

After your reply on this forum, I have also installed the Hotfix and so far I don't have any problems anymore. I will continue testing safepay the next days and will come back to tell about my experience. Thanks a lot. Windows 7 64 bit here I've installed it and I have been fine so far, but I've only open safepay like…

I thank you for sending me the Microsoft hotfix link, but after I read the warnings that Microsoft includes to this hotfix, I admit that I am affraid to install this hotfix. I'm affraid that the hotfix can damage my computer, which would be worse than the problems I have with Safepay. Is there someone who has installed…

In Beziehung zum Problem Absturz Mit Safepay vielleicht eine gute Nachricht: Im Französischsprachichen Forum habe ich nachfolgendes Bericht gelesen: "Bonjour ecam, L'investigation avance. Les développeurs sont sur le point de corriger l'origine de ce problème, un correctif devrait être développé et testé prochainement.…

Perhaps good news - Corning the problem with Safepay I found this answer today in the French version of the Bitdefender Forum: Bonjour ecam, L'investigation avance. Les développeurs sont sur le point de corriger l'origine de ce problème, un correctif devrait être développé et testé prochainement. I hope that Bitdefender…

I'm having the same problem - I always get a blue screen when using Safepay. When I don't use Safepay, I've got no problems. I stopped using Safepay till the problem and a solution has been found. Regards. Henry

Thanks a lot for your answer, now this is clear to me. But another question comes to me: what happens when I upgrade already now my license from "Bitdefender Internet Security" into "Bitdefender Total Protection". In the meanwhile I still have 58 remaining validity days. Is it possible to order already now a new license of…

Hello Viktik, antikythera is right. Our company policy is to offer all our customers free upgrades to the newest Bitdefender product available on the market for the remaining days of their licensing period. For example, a 3-year license key for Bitdefender Internet Security 2013 may be used in the next years to install the…

To disable Bitdefender wallet I logged-in as administrator and then it seems to work.