Hello @Mardo
See if this article helps take care of the code 9 VPN error.
https://www.bitdefender.com/consumer/support/answer/11311/
Regards.
Hi,
To add here, in the event the basic troubleshooting steps don't make a difference, kindly get in touch with the Bitdefender engineers by choosing one of the contact channels listed here:
https://www.bitdefender.com/consumer/support/help/
They will provide further assistance regarding this. State your contact reason / choose request category, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.
Regards,
Alex
