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How to open PDF after installing Bitdefender

Handy_Jim

I cannot open any PDF after installing Bitdefender - when I try to open a PDF it just gives me another notification of a pdf download.

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Accepted answers

Flexx

Have you tried right-clicking on the PDF file, selecting 'Open with,' and then choosing a PDF reader software installed on your system to see if it opens?

Regards

All comments

Handy_Jim

Any PDF that I try to open just keep showing up as another PDF to open. This affecting any PDF that I try to open weather from a previously saved file, a new download, or even a scanned file. I never had this issue until after I installed Bitdefender!

Alexandru_BD

Hello,

This might be a long shot, but Bitdefender may have quarantined your PDF viewer or blocked certain actions. Open Bitdefender, go to the Protection section → Antivirus and check the Quarantined threats tab to see if any files related to your PDF viewer have been flagged.
You can also add your PDF viewer to the exception list in Bitdefender. To do this:

Open Bitdefender.
Go to Protection and then Advanced Threat Defense.
Select Settings then Manage Exceptions.
Add your PDF viewer .exe (such as Adobe Acrobat or another application you're using) to the exceptions list.

Let us know what worked for you.

Regards,

Alex

Flexx

Have you tried right-clicking on the PDF file, selecting 'Open with,' and then choosing a PDF reader software installed on your system to see if it opens?

Regards

Handy_Jim

Thanks Flexx! That did the trick. Jim

Flexx

https://community.bitdefender.com/en/discussion/comment/343594#Comment_343594

Glad to hear your issue has been resolved!

Regards