I was charged twice for my annual renewal. I want a refund.

Lois J Kimminau

Lois J Kimminau

How do I contact an actual person about my account?

TaxiMagicien42

Hello @Lois J Kimminau

To request a refund, please consult the Bitdefender support article below:

https://www.bitdefender.com/consumer/support/answer/7217/

Follow the procedure in the article.
Please keep us informed.

Regards,

Flexx

https://community.bitdefender.com/en/discussion/comment/343889#Comment_343889

SINCE YOU NEED TO GET IN TOUCH DIRECTLY WITH A BITDEFENDER SUPPORT AGENT, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

Regards