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Received the error code that my activation code is not valid. Please help. no typing errors!

Please help with the message that my activation code is not valid. No typing error. Thanks.

Answers

  • Hello @JLCWyoming,

    Where did you get this code and how many activation attempts did you make?

    You may get the error message “Oops, the code you have entered is invalid” because the activation code you entered contains typos or has been invalidated. Your Bitdefender activation code must be 7 or 10 characters long and consists of only alphanumeric characters, all caps. It never includes the letter “o” (it is the number zero) nor the number “1” (it is the letter i). Double-check for typos when entering the activation code. If the code is still rejected as invalid, contact Bitdefender support using the link below:

    https://www.bitdefender.com/consumer/support/help/

    State your contact reason / choose request category, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

    Let us know how it goes.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user