Archived Incidents in BD GravityZone? (Cloud)

CyberAnt

In GravityZone I am unable to see my company's incidents older than 90 days. Does BD automatically archive incidents at the 90 day mark? Am I able to view older incidents myself and just don't know where to look? Do I need to call BD to be able to view them?
Thank you all.

Andrei_S Enterprise

Hello @CyberAnt,

The default period of retention for incidents and alerts is 90 days. This period can be extended by enabling either the GravityZone EDR 180 days Data Retention Add-on, or GravityZone EDR 365 days Data Retention Add-on. This option is not compatible with MSP subscription plans.

For more information regarding our retention policies you can refer to https://www.bitdefender.com/business/support/en/77209-151423-retention-policies.html#UUID-bf53f627-bc1f-a920-703a-f4c60d102aca .

Kind Regards,

Andrei

CyberAnt

Thank you! @Andrei_S Enterprise