Gravity on Premises wont boot on HyperV

bitdef01 · 2024-11-26T15:56:18+00:00

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bitdef01

Hi,

I just find out that "Bitdefender Endpoint Security tools" cannot communicate with the console!

I looked at the HyperV (where Gravitiy on Premise is) and discovered that it is stuck in a never ending booting loop!

I used an older snapshot, same issue…

It cannot pass this point: Btrfs loaded, crc32c=crc32c-intel

Any idea what to do?

Regards.

Alex

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Comments

Andrei_S Enterprise

Hello @bitdef01,

Have you recently updated HyperV or have you recently modify something at the HyperV settings level?

If you have made some changes or if you see some configuration updates that differ from previous state, try to revert back to the previous configuration and try again.

If no changes occurred at the HyperV level please open a case with our Enterprise Support team so we can investigate it in more details.

https://www.bitdefender.com/en-us/support/contact-us?last_page=BusinessCategory

Kind Regards,

Andrei

bitdef01

Hello Andrei,

Nothing usual concerning the update, just following the Microsoft release calendar …

I did some trouble shooting and at last, just an hour ago, I managed to load an old snapshot. Now, there is a lot of update to catch up, hope for the best!

You can close the case.

Best regards.

Alex