Why must I log in at every restart?

Culturecom

Hi. I'm on two Apple silicon Macs. I have VPN Premium configured to connect automatically at startup, but not only doesn't it connect, it asks me to sign in with my Bitdefender account, then asks me to authorize the VPN connection. I've done this multiple times, but each time I restart my computer I have the same situation. What can I do to fix it?

Alexandru_BD

Hello,

Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with the Bitdefender engineers by choosing one of the contact channels listed here:

https://www.bitdefender.com/consumer/support/help/

State your contact reason / choose request category, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

Let us know how it goes.

Regards,

Alex