Way too many Pop Up

Sal L · 2025-01-19T22:16:21+00:00

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I'm a paid subscriber and in all honest every time your product blocks a brute force attack it feels the need to send me a pop up saying it did so (see first screen shot). Guess what I paid to have you do this, and do not need you telling me you did do it!

I have shut off ALL the notifications ticks (see second screen shot), and yet I still get the pop up. These pop ups are unacceptable, and you need to tell me how to shut them off. If you can not do this then I will be canceling my subscription with you. I will also leave bad reviews everywhere and anywhere I can find.

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Alexandru_BD

Hello,

When a threat is detected, a pop-up notification will be displayed in the lower right corner of your screen and you can't disable those notifications from the UI. The fact that various types of notifications were previously disabled does not mean that the product will no longer communicate operation or detection issues. There are still many situations where the user must be aware of what is happening.

Whenever something relevant to the security of your system or data happens, such notifications play a key role in raising awareness of the events happening on the device and send assurances that the product is operating as expected. Options may be provided to take further action, if needed. Being a security product by design, it does not have a toggle to disable security-related notifications, as this would defy the whole purpose of having an interactive antivirus that provides feedback and alerts the user of any potential threats or attacks coming their way.

If such notifications are stealing focus, you could enable one of the profiles:

https://www.bitdefender.com/consumer/support/answer/2062/

With the Work profile, for example, all Bitdefender alerts and pop-ups are disabled. The same applies for the Game profile.

I hope this helps.

Regards,

Alex

Flexx

Brute force attacks are a type of cyberattack in which an attacker systematically attempts to gain unauthorized access to a system, account, or encrypted data by trying every possible combination of credentials, such as usernames and passwords, until the correct one is found.

Regarding your concern, the notifications you have disabled in your Bitdefender product only pertain to Bitdefender product offers. Alerts for actual attack events will still appear on the screen. Currently, the only way to manage this effectively is to use the Bitdefender profiles, as @Alexandru_BD stated in a previous comment. Even if the notifications are disabled from appearing on the screen, they will continue to be logged and displayed within the Bitdefender product dashboard.

Regards