Cancel subscription

I signed up for a free trial and there is nowhere to cancel in the app or website that I can see i want to make sure that I'm not on an auto renew I can't see it in my subscriptions with Google play store any help would be greatly appreciated

Answers

  • Gjoksi
    Gjoksi Defender of the month mod

    Hello.

    I believe that @Alexandru_BD, who works for Bitdefender, can help you with the issue.

    Regards.

  • Alexandru_BD
    Alexandru_BD admin
    edited January 28

    Hello,

    If you did not provide your payment information to Bitdefender during an initial purchase, you are not enrolled in automatic renewal.

    Premium Security & Bitdefender Endpoint Security Tools user

  • Hi Alexandru

    When i signed up I did see my card information but there isn't anyway to stop it that I can see

  • @Stuartg909 based on my findings, you have a Bitdefender Mobile Security trial that's not set to renew automatically, so expect no charges for this one.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • @Alexandru_BD thank you for that

This discussion has been closed.