Has anyone experienced this error when trying to activate Web protection on iPhone?
the same problem!
Hello,
Does the issue persist? I think this message may appear if the internet connection is briefly lost.. Web Protection on iOS relies on a local VPN configuration. However, this is not a traditional VPN that routes traffic through external servers for masking IP addresses. Instead, it creates a local VPN tunnel that enables Bitdefender to intercept and monitor network traffic on the device. Once enabled, the VPN profile allows Bitdefender to analyze the traffic data going in and out of your device. It checks for any potentially malicious websites, phishing attempts, and other threats by scanning the URLs before the content is loaded in your browser. Unlike a full VPN service, Bitdefender’s Web Protection does not redirect your traffic through external servers for anonymity or geo-spoofing. It operates entirely locally on your device, ensuring your data remains private and isn't sent to third-party servers for analysis. Since it uses a VPN profile, iOS may show a VPN icon in the status bar while Web Protection is enabled. And since iOS restricts the use of multiple VPN apps simultaneously due to limitations in its network configuration, allowing only one VPN tunnel at a time, the two cannot function simultaneously, so make sure a VPN is not enabled in this case, and try to turn on Web Protection again. If the error message persists, reinstall the Mobile Security app and try again.
Regards
idem
iphone 16 impossible d’activer la protection web !?
que faire ?
same problem for me except it comes and goes day-to-day. And I do not have an interruption in my fiber optic service. Frustrating to pay for a service you cannot activate reliably.
I am using an iPhone 16 Pro Max, and the warning you mentioned about Bitdefender Mobile Security for iOS sometimes occurs due to a misconfiguration of the Web Protection settings on the iOS device.
The simple solution for this is to:
This should resolve the issue. After that, run a new scan again with Bitdefender Mobile Security for iOS to confirm everything is working correctly.
Kindly have a look at the images below. The images shown are the extended views.
If the issue persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/
Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.
To get immediate update, make use of the chat option.
Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.
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