Is there a way to transfer to another subscription? Or I have to cancel to change to new one?

Pat122

I wish to get total security version of sub from antivirus plus. If there is a way to transfer, that be great but I can cancel and re sub to it if needed. Ty.

Gjoksi

Hello.

In the event you just purchased Antivirus Plus and changed your mind and wish to upgrade to Total Security, i think the best option is to request a refund for Antivirus Plus and place a new order for Total Security.

You may obtain a refund within 30 days of your initial purchase or of the automatic renewal date.

Just follow the steps from this article:

https://www.bitdefender.com/consumer/support/answer/7217/

Also, you can always upgrade from Antivirus Plus to Total Security, which can be done by contacting Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.

NOTE: Bitdefender telephone support is not toll-free!

Regards.