I was offered a 12 month extension of my Bitdefender coverage and was short changed

JBC

Although my initial Bitdefender purchase was in March '24, in January '25, I received an offer to extend my initial 12 month coverage an additional 12 months. I purchased the extension only to find that the new coverage would expire in Jan '26; only 10 months of coverage. My order ID was 248344202.

Please see that this error is corrected and my coverage will continue to 3/26.

JBC

Gjoksi

Hello.

ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).

So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.

NOTE: Bitdefender telephone support is not toll-free!

Regards.