Using Narrator screen reader with Bit Defender

amjoyce

Hi, I'm a long time user or Bitdefender (BD) AV and recently started using Narrator (built in Windows screen reader) to support my access to the program - I have a visual impairment. Narrator can't read any of the links or tabs on the BD UI and common keyboard hits such as Tab and Enter fail to activate or jump between any of the links in the UI. Could I get details on why this is the case and with this, if it can be overcome in some way? Appears there was a similar type of comment on the forum in 2017 but I failed to see if this was resolved in any way. Thanks in advance, Alan