How can I validate my email address in Bitdefender mobile security?

I have Bitdefender Premium installed on PCs and my mobile. If I look up Scan accounts in Bitdefender Mobile Security it tells me my email address is not validated. If I try to validate it I never get the validation email! Is this a fault?

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Accepted answers

Alexandru_BD

Hello @Creigiau,

Have a look at the checklist available below:

https://www.bitdefender.com/consumer/support/answer/34259/

If the code still doesn't arrive, head to this link to get in touch with Bitdefender Support for further assistance:

https://www.bitdefender.com/consumer/support/help/

State your contact reason / choose request category, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

Let me know how it goes.

Regards

All comments

Alexandru_BD

Hello @Creigiau,

Have a look at the checklist available below:

https://www.bitdefender.com/consumer/support/answer/34259/

If the code still doesn't arrive, head to this link to get in touch with Bitdefender Support for further assistance:

https://www.bitdefender.com/consumer/support/help/

State your contact reason / choose request category, then choose from the available contact channels, chat, phone and email/ticket. Chat would be the fastest way to reach them.

Let me know how it goes.

Regards

Creigiau

Thanks very much for the help. The https://www.bitdefender.com/consumer/support/answer/34259/ link yielded the random 4 digit solution, which worked first time. Thanks again

Regards

Creigiau

Alexandru_BD

You are most welcome, I'm glad I could help somehow and I appreciate your follow-up comment.
Since you found a solution here, I'll be closing this thread.

Thank you for joining us! 🤝