Can not sing-in with Total Security (part of "Family Pack") due to some Error.

KRR

Here's what's going on, TS is installing smoothly right until following step:

After I hit log-on button & I get here:

Then browser is lunched (I've already tried this step with FF, Chrome, Opera, Edge, always with same result)

When I provide proper credentials, accept sending data, each time I'm receiving following communicate!

I've already tried to uninstall & re-install your marvellous software & each time I'm ending-up with exactly the same result!

I'm must say that I'm really impressed with "genius" of programmers, who decided to use external browser as a part of installation/activation process.

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Comments

Gjoksi

Hello.
ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).
So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
https://www.bitdefender.com/consumer/support/help/
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
Regards.

Alexandru_BD

@KRR you are required to use a browser and login because the Bitdefender software must be linked to your account in order to function. Bitdefender Central is an online platform that serves as your user account. You can use the Bitdefender account to activate subscriptions, install protection, manage your devices, view your invoices, and modify your account settings. There is also a mobile app for Central.
The error should be checked by Bitdefender Support, as Gjoksi suggested above.

KRR

Are you serious?!

Alexandru_BD

Yes 🙂