I am going from premium to total security doi have to delete premium for total to work?

Rich Morrison

I am going from premium to total security doi have to delete premium for total to work?

Gjoksi

Hello.

The Bitdefender Premium Security suite includes these programs/services:

• Bitdefender Total Security (Bitdefender Total Security for Windows, Bitdefender Antivirus for macOS, Bitdefender Mobile Security for Android and Bitdefender Mobile Security for iOS)
• Bitdefender Premium VPN (for Windows, macOS, Android and iOS)
• Bitdefender Password Manager / SecurePass (for Windows, macOS, Android and iOS) and
• Bitdefender Premium Priority Support.

There is no standalone program called Bitdefender Premium Security.

It is only a suite of different products/services.

So, you don't need to delete Bitdefender Premium Security subscription.

You only need to reallocate ALL your devices to the new Bitdefender Total Security subscription, by following these steps:

https://www.bitdefender.com/consumer/support/answer/34264/

At the end, don't forget to stop the auto-renewal for the old Bitdefender Premium Security subscription, by following these steps:

https://www.bitdefender.com/consumer/support/answer/29081/

Just follow the steps as described in Method 1, because some users in the past reported that the steps from Method 2 didn't stop the auto-renewal.

From my personal experience, Method 1 did and still does the job for stopping the auto-renewal.

Regards.