Hi!
I have been trying to renew my subscription. Every time I click on the renew button, it will bring me to a page but in Mandarin, and I am not able to view any price for the subscription as well. Is there an technical issue?
Hello.
ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).
So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
https://www.bitdefender.com/consumer/support/help/
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
Also, you can renew your subscription here:
https://www.bitdefender.com/en-us/renewal/
Regards.
