bitdefender total security's icon turns off and on again and again, also the app stop working and need to be fixed insane. it defender is admin of the cell ph, any way to fix that?
Hi,
I'm not following. What icon are you referring to? Is it the app icon? Where does this happen, on a PC or mobile, as you stated that Total Security icon turns off and on, but posted in the Mobile Security category. "Bitdefender admin of the cell phone?". I'm really having difficulties understanding what's going on there, or what exactly is requested. Please be more specific and provide more information, screenshots, etc, otherwise I will have to delete this post.
Thank you.
i mean the B icon of bitdefender which is visible on the top of the screen indicating that bitdefender is active. bitdefender is set as admin on my android. completely exempted from battery optimization all of the permissions ( except scam alert ) are given. but it auto shuts down , one more thing, the phone master app ( default app ) is instructed to not to close bit defender but when i personally optimize using phone master it shuts the down the bitdefender. i got a suspicious activity alert on made by my same phone tonight, google signed me out from that mobile ( it always ask about a suspicious activity if vpn is used , and also send the reports v late too but does not sign out like that, am i right ???? ) the sign out is a major security threat, could it be? i need your urgent help. when it happened i was sleeping and the phone was in my custody. i was signed out of my google drive before. any how. any fix?
I'm not an Android user, but I assume you are referring to the floating B icon?
As for Web protection turning off, that's most likely the OS that's disabling it..
https://www.bitdefender.com/consumer/support/answer/32406/
https://dontkillmyapp.com/samsung
As for Google signing you out, I can't really know what happened there.. but did you manage to sign back in? And did it sign you out since?
Hiya @Rock.87 and @Alexandru_BD,
Do correct me if I am wrong onto what I have read based on your post. I am assuming that you are using a samsung based on the advice on what Alex did give in the previous comment. I would also note that you have bypassed the put app to sleep it in battery. I would like to also inform you to also add the BD app to be bypassed in the memory as well for samsung device only as that is another thing that will shutdown the app even that the BD app has been given full admin rights. To why it still gets disabled, if I am not mistaken this was also part of the android 13 rollout until today by android and also with the link below from samsung knox which I have added for you
https://docs.samsungknox.com/admin/knox-platform-for-enterprise/kbas/kba-923-cant-remove-permissions-for-unused-apps-in-android-13/
As for the B sign that you are talking on the top where the blue arrow is? Please let me know if you are talking about this Rock if this is the icon that you are talking about with my screenshot below as currently I have set it to silent notification that is why you don't see it on my screen:
If that is the icon area where you are asking to be removed or not appear, this is what I have set it to for it not to appear there, however do advice, when you scroll down to see the notification tab, it will still be there as upon clicking on it, it will tell you the reason why it has to be there which is to inform you that BD is running. Below are the screenshot for your reference:
If you want to set it to silent notification like me, click the details button on that notification based on screenshot No. 2 and a about protection status notification will pop up telling you why it needs to run. Then click manage and it will take you to the app setting page and below is the settings that I have set for it to not appear on the top left of the screen and still appear in the notification tab with the 2nd screenshot above explaining why.
Do note that the minimise, override do not disturb and lock screen tab on the above screenshot is based on your preference and you don't have to follow my settings for that. Only one that should affect that is the silent and show notification, however do be advise while disabling the show notification does remove the apps update from the notification app permanently, you won't be updated weather the BD app is running or not, so in my opinion I would advice that to be on but end of the day, I will leave it to your preference. If you are talking about the notification dot, you can disable that here as well from the 2nd setting from below based on the screen shot above.
Last but not least, if you are talking about the icon that appears on the right side of the screen, I would advice to look at the link that Alex have sent in the previous post prior to this. I do hope this helps you @Rock.87 and I look forward to your warm reply. If you have anything to add on this as well @Alexandru_BD please do if I did miss out on any.
Best Regards,
Flanksy✌️
