Help! Installed Bitfender on my laptop today, now I can't watch video on a subscription page

psvarns

Installed Bitfender on my laptop today, now I can't watch video on a subscription page.

I went to the protection section and add an exception with the website URL. But I still can not watch videos. This is for a class and I really need to get access now.

Gjoksi

Hello.
If you have Online Threat Prevention enabled, follow the steps from this article:
https://www.bitdefender.com/consumer/support/answer/1519/
If you have Bitdefender Anti-Tracker installed and enabled, follow the steps from this article:
https://www.bitdefender.com/consumer/support/answer/13353/
If you have Bitdefender VPN installed and enabled, follow the steps from this article:
https://www.bitdefender.com/consumer/support/answer/13353/
Regards.