Hi Bitdefender Support,
Kindly remove our domain http://indogal.co.id from your blacklist.
Thank you.
Hello,
Please open a case with Enterprise Support and my colleagues from Antimalware will review the domain and take the appropriate decision.
https://www.bitdefender.com/en-us/business/submit
K
Hello.
Only the anti-malware researchers at Bitdefender Labs can help you with the issue.
You should report the URL as false positive to Bitdefender Labs here:
https://www.bitdefender.com/consumer/support/answer/29358/
You could also share the VirusTotal link of the scanned URL to the anti-malware researchers:
https://www.virustotal.com/gui/url/c992299d35e58fe88098dd658c73b8ab287f84a7053693be48007d4f1263dbe1
Regards.
To add here, since your query is related to Bitdefender Business/Enterprise product, you should contact Bitdefender Business/Enterprise Support using the link provided by @Andrei_S Enterprise.
As far as the Bitdefender Consumer product is concerned, the link is currently not detected as malicious or phishing.
Kindly note that there can sometimes be differences in detection between Bitdefender Business/Enterprise solutions and Bitdefender Consumer products, whether it relates to malware or malicious/phishing website blocking.
Regards
Asus X551CA
OS Windows 10 Pro 22H2 x64 With Latest Windows Updates Installed
OS Build 19045.6159
Experience Windows Feature Experience Pack 1000.19062.1000.0
BD Total Security 27.0.53.265
Google Chrome 138.0.7204.169 x64 - BD SecurePass 1.2.1 - uBlock Origin Lite 2025.718.1921:
As you can see, the URL is actually detected by BD Total Security as phishing page.
My System Specifications:
Note: All software listed above is fully up to date.
Below is the detection result for the URL shared by the user, as per Bitdefender consumer-based product (Bitdefender Total Security):
Also, there is no detection by the Bitdefender TrafficLight web browser extension either. Below is the screenshot for reference:
Even the VirusTotal link state below does not show any detection for the URL under the Bitdefender section.
Thanks Gjoksi for the solution!
I reported this issue to the Bitdefender Labs, my domain whitelisted now.
Yes our business is commodity trading, import beef from Spain,Aussie,etc to Indonesia. Thanks Flexx for your support, problem solved!
Since the issue has been resolved, this post is now closed to further comments.
