Malware in my fb clicker game links...

I have played this clicker game called Viking Clan by Kano games for years i actually started playing 15 years ago. Now I just got BitDefender this year and I'm seeing warnings when i try to click boost links in game. These guys are sketchy anyways they seem to have every kind of issue with people especially me, you cannot have an intelligent or fun thought on their discord without the consequence of permanent ban. I think they are trying to spy on people my browser has been funny and now I think this is the proof they are infecting people's computers. Isn't there anywhere that cares about this sort of stuff? its invasion of privacy and destruction of property. How simple do you have to be to try and have a legitimate business and still be totally illegal like this?

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Alexandru_BD

Hi,

I think "suspicious activity" can mean a lot of things. I mean, maybe it's some sort of data they collect and they shouldn't, maybe they are doing some profiling, or redirecting the connection somewhere else in the background.
The Online Threat Prevention module is designed to scan all web traffic and block any malicious content – infected URLs, untrusted web pages, fraudulent and phishing links and so on. So, it can be anything there, really.. In addition to webpages, Bitdefender can block online applications such as games, services, and tools if they access a harmful link or IP address in the background.

As for what can be done in such cases, well for starters it would be insightful to know why the detection occurs, what triggers it. From there you can jump to conclusions and decide whether you wish to continue to access that page or not. Like the notification shows, the page can be added to the exceptions list, but do this at your own risk. Now, I personally wouldn't do that unless I know exactly why Bitdefender labels it as suspicious and what are the risks involved, if any. Of course, I'm not excluding a false positive here, but then again, better safe than sorry, I guess.

Regards

Gjoksi

Hello.

To add here, you could follow the steps below.

First, take screenshot(s) of the issue,

create a log file on your Windows device using Bitdefender Support Tool, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1733/

and

create a log file on your Windows device using BDsysLog, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1922/

Next, contact Bitdefender Consumer Support by e-mail:

https://www.bitdefender.com/consumer/support/help/

with short description of the issue.

After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.

Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log files you already created in the first step.

Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.

Remember that the screenshot(s) and the log files will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.

NOTE: If any of the log file is larger than 25MB, you can upload the log file here:

https://upload.bitdefender.net/

After the upload is done, you will get a notification with the file's URL and then you can share the file's URL with the Bitdefender Consumer Support.

Regards.

Flexx

I tried opening the link, but Bitdefender did not show any warning related to it. Below is the image for reference.

You should update your Bitdefender product, deleting all notifications within the Bitdefender interface, and clearing your web browser cache. Then, try opening the link again and let us know if the issue still persists.

Regards