Secure pass extension on Firefox

Have noticed other issues surrounding Secure Pass and wondered if anyone has tried using it on Firefox (Mac).

I have got it up and running several times and then the extension either stops working and I have to delete and reinstall, or in the past two days it just disappears completely. I go to the extension list and it is no longer there, the shortcut gone, can't access. So annoying.

SP working OK on mobile, but on Mac is just so annoying.

Any suggesrtions?

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Gjoksi

Hello.

You should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Chat is the fastest way to get in touch with Bitdefender Consumer Support.

NOTE: Bitdefender telephone support is not toll-free!

Also, i believe that @dbadulici, who is the main developer for SecurePass, can help you with the issue.

Regards.

dbadulici

Hello,

We're very sorry you are encountering such issues with our Firefox extension. We are working hard to get the latest version (1.2.1) available on Firefox. If you keep encountering this behavior after the update, please, do not hesitate to reach out to us again.

bturner20

Still can't find it, and I'm only looking because the old version started flailing every time I tried to log in, even after I updated Firefox and restarted the computer. Second time it's stopped working in a couple of months, though the flailing is new; before it was just doing nothing when clicked.

Easily found on Edge, and works, but I think I'll switch password managers before browsers for daily use.

dbadulici

We had another user tell us that when Firefox updated, all their extensions were lost.

You can try to re-install the extension from here - https://download.bitdefender.com/securepass/firefox/securepass.html

Thank you!