POP E-Mail corruption analysis by ChatGPT -

I ran the problem I'm having (and many others) with Outlook and POP email accounts having their headers stripped out, causing corruption in the e-mail display through ChatGPT. It looks like Bitdefender it putting a blank line in, which could be causing the issue. See below:

I turned off Encrypted Web scan under Online Threat Protection, and so far that seems to do the trick. I hope the developers can come out with a fix (and BROADLY let us know it's available!) soon. It doesn't look like the fix should be too difficult.

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My Queen

I have the same issue. I don't want to turn off my protection. Any other solutions?

Gjoksi

Hello.

Latest update on the issue:

https://community.bitdefender.com/en/discussion/comment/356221#Comment_356221

Regards.

Alexandru_BD

Disabling Encrypted Web Scan doesn't completely remove your protection. This feature checks the safety of encrypted web pages, scanning them for certificates and flags them if they are issued by untrusted certificate authorities, or stolen from legitimate sources. In any case, Bitdefender's defenses are layered so they back each other up in the event some of them are inactive, or if an attack penetrates one defense layer, it will be blocked by another component at a specific step. So, I'm not saying that you should completely uninstall the antivirus, but only to temporarily disable a setting, as a workaround.

Alexandru_BD

Hello,

There are multiple threads on this topic right now, so I'll do my best to share this information across all of them, so please, if you know people affected by this issue or if you came across this topic on other forums, it would help the community to spread the word.
The developers reverted the changes made in the last signature update and this should do the trick until a permanent fix is deployed. Just click on update in systray and reboot once completed. But keep in mind this change is being rolled out gradually, so it may not reach everyone at the same time..

Thank you for your patience!