Safepay and Signing into Fidelity

This has just started recently. I have search for a way to correct without sucess.

When I sign into Fidelity via Safepay, I get the following from Fidelity "Sorry, we can't complete this action right now. Please try again." Then if I try to resign back in I get the same message. If I sign into fidelity without Safepay I get in with no issues.

Does anyone have a workaround. I want to continue to use Safepay.

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Gjoksi

Hello.

I believe that @camarie, who is the main developer for Safepay, can help you with the issue.

Please, wait for his reply.

Regards.

camarie

Just to be 100% sure, the address is https://www.fidelity.com, correct?

camarie

Followup: I tried with the fix I have done and the error looks fixed. We will probably release this end of August - beginning of September. Thank you for bringing this issue to our attention.

Cyberdude

yes I confirm using www.fidelity.com. I guess you also confirmed it, since in a couple of weeks we will have a fix. I trust Safepay and Bitdefender, so it important to me. Thanks.

camarie

Appreciate the feedback and support, thanks.

Cyberdude

Camarie,

Not trying to be a pain but…. any idea when the update will come out with fix for Fidelity.com

camarie

I would say any minute now. We had some technical troubles, but hopefully the tests are completed and the update will follow up these days.

Gjoksi

Hello.

The issue should be fixed with the latest version:

https://community.bitdefender.com/en/discussion/comment/357328#Comment_357328

Regards.