Does Bit Defender provide either of these? I need to speak with a live tech.
Hello.
You can contact Bitdefender Consumer Support by chat, telephone or e-mail:
https://www.bitdefender.com/consumer/support/help/
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
For chat support, select: Prevention & Threat Removal → Windows → Threat Removal, click on Contact Support in the black box and then click on Chat 24/7.
For telephone support:
NOTE: Bitdefender telephone support is not toll-free!
Regards.
Nothing appears when I click on Chat 24/7, why? I'm from Taiwan, not sure if that makes a difference.
Use a VPN and see what happens.
No need to use a VPN.
If you have any anti-ad, anti-tracker extension installed and enabled on your browser, like uBlock Origin, AdGuard, Adblock Plus etc., first disable the extension, then click on Chat 24/7, wait a few seconds, and a window will pop-up on the right side of the srceen.
I did that, and i can chat with support without any issues.