Hello Bitdefender lab
Because a few days ago, I stumbled upon the Dell computer USB RECOVERY software either can't find the windows 11 system online, or find the ISO file is only 800MB, and then because of the accidental installation of the OUTBYTE driver updater and update 10 drivers found that the network is often disconnected, I scaned my computer with gridinsoft anti-malware and found many viruses, I deleted a few of them manually. after OUTBYTE was judged as a PUP, the original system restore point in windows suddenly disappeared, so I had to delete it first. But yesterday, I suddenly found privado vpn on windows 11 and china android 13 so slow that I can hardly open the webpage, so I send the related files to you guys to investigate.
The above two zip files are the same Chinese stock trading software installed in my windows 11 computer, the first one is a zip I made based on the first screenshot, and the second one is a zip of the original installation package from the stock company. The second screenshot contains all the files of this stock trading software except magisk.But Also bitdefender total security quarantines many viruses just not magisk, I don't know how to keep these records and samples or if they have to be deleted to be safe or on the contrary how to send them to you guys for further investigation if not sure.
Currently, I also found that if I let privado vpn reside in the background but not connected to the server in windows, I can't connect to China Telecom's wifi, and the internet connection is back to normal after I quit it. I asked perplexity AI, he said it's caused by a problem with outbyte's updated driver and need to reinstall the system. Moreover, many times in the past when the computer had system restore point disappeared and driver installation problem, China Dell didn't explain and solve the problem well, just changed the network card once.
I hope that without reinstalling the system, bitdefender experts can give me some better suggestions and guidance, such as installing some free third party software to help find the cause and solve the problem.
Best Regards
