Hi,
I have requested for cancellation of my subscription which was auto renewed.
Ticket No.:
How can I track this ticket ? I've only received the automated mail.
Thanks.
Hello,
The ticket cannot be tracked by the user, this is just an unique identification number used as reference. Using this number, the support teams can locate, manage and track the evolution of the inquiry in dedicated platforms. The interactions and transcript will be visible in your inbox, as the case progresses. The usual response timeframe may vary between 24-48 hours, depending on the incoming workload, available support agents and business hours, but also other factors. You will receive a response in the shortest time possible.
Thank you for joining us here.
Regards
