for requesting a refund within 30 days, ive start 2 tickets and no reply at all for 20 days

1659844628

bitdefender offers 30 days refund for renewal, and i requested it aug 13th,

i have not gotten any reply at all so that i started another ticket at aug 25

its already 12 days now and still havent gotten any reply.

are they trying to wait untill i pass the 30 days limited and deny my refund?

anyone has the same issue?

Gjoksi

Hello.

I believe that @Alexandru_BD, who works for Bitdefender, can check your ticket's status and help you with the issue.

Regads.