How I can track my refund request?

Muhammed Balta

Dear Bitdefender Support Team,

I opened the following tickets three days ago regarding unauthorized charges made to my credit card account, but I have not yet received any response:

• Ticket number: 1010544821
• Ticket number: 1010544804

I would like to kindly ask for an update on the status of my refund request and the progress of these tickets. Please conf

1. The current status of both tickets.
2. When I can expect the refund of the amounts that were withdrawn without my authorization.
3. Any further steps required from my side.

It is important for me to resolve this matter as soon as possible. I never authorized these transactions and I am not using your program.

Thank you for your prompt assistance.

Flexx

https://community.bitdefender.com/en/discussion/105190/how-i-can-track-my-refund-request

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get an immediate update, kindly use the chat option. Also, ensure that no ad blockers or privacy extensions are enabled in your web browser, as they may prevent the chat window from appearing.

Regards