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18033699576

Hi Bitdefender Community,

I'm getting a strange big-number error on my Windows 11 PC while running a full scan in Bitdefender Total Security (version 28.0.1.2). It displays Error # 8033699576 with a message like "Scan interrupted due to unknown error."

Details:

• OS: Windows 11 Pro
• Product: Bitdefender Total Security
• Version: 28.0.1.2
• When: During full system scan (fails after ~20 mins)
• Hardware: HP Pavilion, 32GB RAM, 500GB free space

What I've tried:

• Restarted PC and Bitdefender.
• Ran Live Update for definitions.
• Disabled Windows Defender temporarily.
• Used Bitdefender Rescue Environment.
• Checked for OS updates (all applied).

No luck finding this code in docs. Anyone seen Error 8033699576 or a similar huge error? Fixes or tips?

Gjoksi

Hello.

The latest stable version of Bitdefender security solutions for Windows is 27.0.55.279, released on October 21, 2025.

In your post you say that your BD Total Security is version 28.0.1.2, which is strange, because Bitdefender don't do beta testing anymore.

Could you please confirm your version?

Thanks.