I just added a '1 Year, 3 Systems'.
I paid, it is received, but I can't find or activate in my Bitdefender account. What do do/did I wrong?
It's not possible to find any support on this on internet at Bitdefender….
Who know the sollution?
Hello,
I think the solution depends on the actual cause and to find that cause, more information is required. As it stands from your description, it's unclear whether you received an activation code or not, or just a confirmation of payment. Where did you purchase Bitdefender from, was it from the official website, or from a reseller or marketplace? Did you try to redeem the activation code in your Central account and if yes, was there any error message displayed? Has Bitdefender been previously installed on your devices, or is this the first time you are using it? There are a couple of other questions that need answering.. Since I'm unaware of the exact status of your account and subscription, I can provide you with the standard activation steps and tell you where to look if you haven't received the activation code. But I can't provide you with more tailored steps without more information.
https://www.bitdefender.com/consumer/support/answer/2356/
https://www.bitdefender.com/consumer/support/answer/1715/
https://www.bitdefender.com/consumer/support/answer/28558/
https://www.bitdefender.com/consumer/support/answer/19617/
The above articles are not necessary in this order, but they are related to activation and install, and I hope something here helps. Should you wish to elaborate on your request, maybe we can narrow things down.
Regards
