Transfer from PS to TS

I have purchased a new subscription to TS and my previous subscription (to PS) has now expired. All devices have successfully transferred to the new subscription.

My Central account shows both subscriptions: the PS shows "expired" and zero devices installed.

However I get reminders to renew PS. How do I stop this?

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Gjoksi

Hello.
You should stop the auto-renewal for the Bitdefender Premium Security subscription, by following these steps:
https://www.bitdefender.com/consumer/support/answer/29081/
Regards.

Alexandru_BD

Hi,

The subscription should be cancelled.. Since it has already expired, this means the automatic renewal feature was actually disabled prior to that, otherwise it would have renewed at the due date.
I think it usually stays there for another 30 days, but you can stop the reminders by contacting Bitdefender Support in this case. As far as I know, these reminders SHOULD have an 'unsubscribe' button. If there isn't any, then your best option is to get in touch with the Support teams and they can sort this out for you.

Regards