Bitdefender has to be paused in order for me to login to the app. I don’t want to have to turn turn off or pause Bitdefender to use the app. Has anyone else experienced this issue? The Walmart Spark Driver app is in the Apple Store.
Hello,
Perhaps the app has some security measures that conflict with Bitdefender's Web Protection feature which filters content. Web Protection is designed to scan all web traffic and block any malicious content, infected URLs, untrusted web pages, fraudulent and phishing links. It could be that the app's security features, especially during the login phase, conflict with this, resulting in the app blocking your session, or maybe Bitdefender is actually blocking the app and it's a false alarm. It could be flagging it as being potentially malicious due to its login flow and their own security measures in effect. It's hard to tell what's really happening without taking a closer look at that app.
But if you login and resume protection afterwards, does the app work for you?
Thank you for your reply. It seems like Bitdefender is blocking me logging in. The Walmart Spark app works only when I pause Bitdefender. Once it’s enabled the app I can’t login.
I understand. Have you contacted Support for this Walmart Spark Driver app? I think this will be necessary, and you may have to contact Bitdefender Support as well for troubleshooting.
Thanks for those suggestions. I will be sure to contact both. As soon as I have a solution I will let you know. thanks once again.
