Unable to access payment email and invoices

Hello Bitdefender Support Team

I can no longer access the email account I used for my Bitdefender subscription payments. Because of this, I’m unable to view or download my invoices.Could you please help me:1) Update my account with a new email address, and2) Send me my past invoices (PDF) for all billing periods?I can provide any verification details you need to confirm my identity and account ownership. Thank you for your assistance.Best regards,

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Gjoksi

Hello.
ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).
So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:
https://www.bitdefender.com/consumer/support/help/
Chat is the fastest way to get in touch with Bitdefender Consumer Support.
Select: Purchase & Manage Subscription -> My Bitdefender Central Account, click on Contact Support in the black box and then click on Chat 24/7.
NOTE: Bitdefender telephone support is not toll-free!
Regards.

Alexandru_BD

Hi,

Indeed, this is a task for the Support teams, because the community doesn't have access to your account nor invoices. This is an open forum where we mostly rely on peer-to-peer support and discuss Bitdefender-related topics.

Regards