How can I obtain useful information on quarantined files

cnalexander

I ran a full system scan and it automatically quarantined a large number of files, but didn't give any information on them. So I went to the "Quarantined threats" page inside of the Advanced Threat Defense settings and it shows the quarantined files. I would like to figure out what files were quarantined and why, and then look up the data on what the threat is. But all the data is cut off by the narrow size of the columns, I can only see part of the file name paths and the threat name is listed as "Trojan.Multidropper….". The window size can't be increased, the columns can't be resized, there is no way I can find to look at the details of the individual items.

Is there any means by which I could find out what the full file name and threat name is? Perhaps a log somewhere?

Alexandru_BD

Hello,

The naming suggests a trojan. This is a specific breed of malware that impersonates an application, utility, or software product in order to deceive the user into running it. A trojan can neither infect files nor propagate across a network without user intervention. These malicious applications are highly specialized, they can provide remote access to a computer or smartphone, can be used to launch denial-of-service attacks, download other trojans or send spam e-mails from the infected devices. The delivery method for trojans on any given platform typically involves social engineering techniques like spam and phishing, infected websites, or scams leveraging the victim’s favorite social networks. So, it's difficult to know where you got it exactly, but I think the fact that Bitdefender blocked and quarantined the threat should give peace of mind. Trojans are popular and the antivirus did its job, so I wouldn't stress over this too much.

If you want to examine or recover data from quarantined files, follow the steps below. Caution should be exercised when managing quarantined files to prevent accidental malware infection:

https://www.bitdefender.com/consumer/support/answer/2092/

Regards