blocked websites

many websites I visit won't load unless I turn off the VPN. I understand this is inevitable for streaming sites or ones that you don't want to know which country you're in. However, there are many other sites, for example to register for professional conferences that won't load.

how can I stop that happening or do I need to change to a different VPN?

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Petersl

https://community.bitdefender.com/en/discussion/106251/blocked-websites

Hi @Philj

Try a different VPN location or change your VPN protocol to open VPN with scramble on, go to the VPN settings, then advanced, then protocol.

unknown

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BD vpn scramble.jpg

Philj

thank you for your suggestions, however, scramble is not an option that appears.

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Petersl

That's weird that you don't have that option, what about the OpenVPN UDP?

What is your version of the VPN? The version I'm running is 27.3.0.7(b).

Philj

THE OpenVPN UDP is an option available.

I'm on MacOS 26.4 and the VPN version is 5.2.9.

sawf93

I have a similar problem where certain sites or links to sites do not work, saying they are dangerous or contain dangerous links, where I know the sites are perfectly genuine and harmless. Often it states that there are mismatching security certificates. You used to be able to select to continue to the site accepting that responsibility, but now when you try, it requires you to type in the “Product password”. I have no idea whether I’ve ever had one or where I would find it, so I get stuck. It’s more than a little infuriating, to the point where I doubt I will renew my subscription.

lew39

I've just made the changes I hope it works

Philj

sorry, what changes are you talking about? Thanks.

lew39

Scramble"

Philj

thanks. I don't think that option is available on macOS versions.

Alexandru_BD

Hi,

That OpenVPN scrambler is not live on all platforms yet. For now, it's only available for Android and Windows, but the VPN teams are in the process of cross-platform implementation and support for iOS and macOS should arrive in the following weeks.

Regards

Philj

many thanks

Alexandru_BD

Check if any steps from these articles are helpful. Usually, it's the protocol or even DNS settings that need changing:

https://www.bitdefender.com/consumer/support/answer/30765/

You're welcome! 😉

Philj

many thanks, I will work through the article.