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Why does the Bitdefender Central app show that my device is inactive?

Riko1202

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Alexandru_BD

Hi,

Any screenshots and more context would prove useful. If I was to take a wild guess, it could be due to the device no longer being synchronized with the active subscription in Central.

Scott

Maybe it something to do with this? Check it today, to see if it's still an issue?

https://community.bitdefender.com/en/discussion/comment/362339#Comment_362339

HOW

Could be…..thanks.

Alexandru_BD

Looking back at this, there was indeed a temporary login issue/sync with Central yesterday. It lasted for about 2 hours and it's currently fixed, so everything should be back to normal now.

HOW

HI Alexandu,

My thanks to you for stepping in to furnish the answer.

Most gateful, as always.

Dave