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How to turn off 'Login to Vault' popup in Bitdefender SafePay?

Donald R

I do not use password manager or secure pass, and do not want to. Now I am getting a "login to your vault" popup when I use safepay on some websites. Secure pass is not installed as an extension, and password manager is turned off in the bitdefender control panel. Very annoying How do I stop this popup (which obscures the website user and password entry line)

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Alexandru_BD

@camarie what can you tell us about this pop-up? I know that it comes from the SecurePass integration. Can it be disabled from the same Safepay notifications settings?

https://www.bitdefender.com/consumer/support/answer/1803/

camarie

After the last update both SecurePass and Password Manager are enabled (and picked up which is which depending on the subscription type). Both can be disabled in Safepay settings.

OPerkins

I am having the same issue - the 'login to your vault' black popup obscures the area below the field where I am trying to enter my userid. I have turned off both options camarie mentioned above and I still get the popup. I would like to simply tab to the next field to enter my password but alas there is a black popup obscuring the field. How can i turn it off?

camarie

If that appears, it means the extension (either SecurePass or Password Manager) is still active. After disabling it in Settings, Safepay needs to be restarted.

Donald R

I have repeatedly turned off secure pass and restarted bitdefender. Still getting the annoying popup (sign into vault)

Donald R

Apparently Secure pass turns itself back on each time you open safepay. Just verified this behavior. this needs to be fixed

camarie

That is a bug. I am forwarding this to the QA team right now.