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Securepass Connection issued detected error message

hoopap

I am now having an issue where my SecurePass on my iPhone, IOS 26.5, keeps giving me a "Connection issues detected" error message.

Askes for me to check my internet connection and try again.

My Internet is working as I can access the Internet on other Apps.

I have tried restarting my iPhone as well as deleting and reinstalling the App.

I go through the normal process of logging into Bitdefender and then when I try to supply my Master Password it is at this point I get the connection issues message.

I can access my SecurePass on my other devices

I need assistance resolving this matter.

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Alexandru_BD

Hello,

It's a known issue following an iOS update. Bitdefender Support received several reports this morning.
The SecurePass development teams have found the root cause and they are working on a fix that will be released with an automated update. We apologize for the inconvenience.

Thank you for your patience and understanding.

Alexandru_BD

Following up here, this situation was resolved on Friday evening.

Thanks!