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Unable to watch HBO Max when connected to Bitdefender VPN

MSStateDawg

US-based here. Friday I was able to watch HBOMAX while VPN'd to Atlanta. Today, I cannot.

Tried numerous VPN locations. Tried numerous protocols. Uninstalled. Reinstalled. No joy.

Did HBO tighten down over the weekend or did something change on the Bitdefender side?

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Comments

Alexandru_BD

Hi,

As far as I know, nothing changed on the VPN side. If you have tried changing the VPN server location, switching VPN protocols, changing DNS and using Split-tunneling but the website/app remains inaccessible, the issue may be related to the website’s own restrictions or a more specific network configuration.

In this situation, gather as much information as possible before contacting Bitdefender Support, including the website address or app information, the VPN location you are connected to, your device operating system, and any error messages displayed by the website. Providing these details will help the support team investigate the issue more efficiently and identify the most appropriate solution.

Regards